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Feedback
We value our clients' opinions and feedback is welcomed - after all, it's the only way we can keep supplying a top class service to you!
Our outstanding feedback
More great feedback
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An excellent and professional service. Calls answered professionally and seamlessly. Company reply:Thank you for the wonderful feedback, it has been a pleasure... Neil - Swindon
Submitted: 1 year 4 months ago
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Service has been professional and very proactive. In the past we have used call centres that only take messages or put calls through. RED has allowed us to take bookings... Company reply:You have provided us with detailed but easy to understand... Andrew - Slough
Submitted: 1 year 4 months ago
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I talked to my clients who are all different age groups and they all tell me how polite and professional the staff at RED are. They answer all the client's questions,... Company reply:Thank you for the great feedback David! The staff here at RED... David - Folkestone
Submitted: 2 years 2 weeks ago
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The best thing for us is that we receive emails straight away so we can action them without delay. It is also good to have the back up RED offers when we are not in the... Karen - Hockley
Submitted: 2 years 3 months ago
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The best thing about RED is the simplicity, it is so easy to get going. The girls add a professional touch to my business that I would not have otherwise. I deal with a... Louise - Bridgenorth
Submitted: 2 years 3 months ago
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My clients are always telling me how professional and polite and friendly my calls are answered, no one has ever complained. I have recommended RED to companies like mine... Company reply:Thank you for your wonderful compliments Justin. Our PAs here... Justin - Bromsgrove
Submitted: 2 years 4 months ago
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RED provides a very professional service and my clients are very happy. The messages are sent through promptly and are always clear. They always do whatever we have asked... Company reply:Jacqui, thank you for your kind comments, we recognise that... Jacqui - Frome
Submitted: 2 years 4 months ago
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I have only ever had good comments from my customers about RED. It is great that the girls seem to know straight away if it is a sales call and filter those out, this... Company reply:Thank you Angela, we at RED understand that time is a precious... Angela - Leatherhead
Submitted: 2 years 5 months ago
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RED offer a very personable service. Any queries I have are answered quickly. They are a very good company with a great team. Company reply:Louise, thank you for your kind comments. We understand that... Louise - Oxford
Submitted: 2 years 5 months ago
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The simplicity of the process is great. We maintain the image that everyone is available even when we are all on the phone. Company reply:That's right John, to be able to offer your clients first class... John - Bristol
Submitted: 2 years 5 months ago
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Red have a mature outlook, they are polite and easy to contact. They are easily accessible if we have a query with a message taken and they take feedback on readily. Catherine - Castle Cary
Submitted: 4 years 7 months ago
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The response has been very favourable from clients, service providers and colleagues overseas alike, so thank you and congratulations to your team! You offer a very good... Phil - Not Provided
Submitted: 4 years 8 months ago
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We have just had a meeting about RED to review the service and are all agreed that you add enormous value. We are very happy with how it is working out. Tom - Not Provided
Submitted: 4 years 8 months ago
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Just a short note of praise for your excellent telephone answering service (once again).
I really am impressed the way you latch on to somebody else's business and speak... Oliver F - Not Provided
Submitted: 4 years 8 months ago
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As a marketing professional, in my opinion, the key to success is not just great product knowledge but attitude and aptitude of each member of the team. This may be the... Paul - Not Provided
Submitted: 4 years 8 months ago
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Totally amazing. As I say, best £4£ spend 4N has ever spent. Brad - Not Provided
Submitted: 4 years 8 months ago
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I was a bit sceptical of letting somebody else take calls from my business, as I did not think they would be handled very well, however the team took me through everything... Graham - Not Provided
Submitted: 4 years 8 months ago
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I would also like to mention that we are impressed with the service given by you guys.
Positive feedback from some of our customers, too. We didn't ask them anything,... Jakov - Not Provided
Submitted: 4 years 8 months ago
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The experience that our clients have when calling our salons on the phone is even more important to us then when they visit.
This is because when clients walk into a... Patrick & Charlene - Not Provided
Submitted: 4 years 8 months ago
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It is with deep regret that I have agreed with you to terminate my contract with Red due to my retirement as not only have Red given such an excellent and very professional... Nigel - Not Provided
Submitted: 4 years 8 months ago
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