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We value our clients' opinions and feedback is welcomed - after all, it's the only way we can keep supplying a top class service to you!
Our outstanding feedback
More great feedback
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Red are very professional and friendly, and we started to use them at a time when we had major phone problems, so they effectively answered all our calls for us. They... Company reply:Thank you for being so kind as to let us know... Michael - Highworth
Submitted: 3 years 1 month ago
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Red are friendly, easy going, polite and flexible and they are a core part of my business, handling all my calls, appointments and orders when I'm not available. I think... Craig - Stoke On Trent
Submitted: 3 years 1 month ago
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Red deliver what they say they will and if they see a possible problem arising, they will contact me and go above and beyond what's expected. Lisa - Exeter
Submitted: 3 years 2 months ago
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I am able to pick up the phone and speak to any member of staff, at any level, at any time, including the MD. They respond very quickly to the changing needs of our... Simon - Swindon
Submitted: 3 years 2 months ago
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Red are very good at communicating with us with regular email updates regarding calls and bookings. We never miss a call now - I imagine we used to miss a lot in busy... Patrick - Woking
Submitted: 3 years 2 months ago
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Red handle our telephone answering efficiently. We never miss calls which makes them a good back-up service to have. Beverley - Hemel Hempstead
Submitted: 3 years 2 months ago
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Red are reliable and they've been good enough that our customers have actually asked us who we use, so we've been able to recommend them. Jon - Picket Piece
Submitted: 3 years 3 months ago
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They are always very reliable and very personable compared to bigger corporates who provide telephone answering. Red take time to get to know the company and if we give... Catherine - Lechlade
Submitted: 3 years 3 months ago
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I have been using RED as my “virtual reception” for one of my businesses for a couple of years. Excellent. They are able to talk to clients and handle simple questions... David - Not Provided
Submitted: 3 years 4 months ago
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We have been using Denis and his company’s services for many years now. Most of the time we manage to answer our own phones but occasionally all the lines are busy and the... Steve - Oxford
Submitted: 3 years 4 months ago
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An excellent and professional service. Calls answered professionally and seamlessly. Company reply:Thank you for the wonderful feedback, it has been a pleasure... Neil - Swindon
Submitted: 1 month 4 days ago
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Service has been professional and very proactive. In the past we have used call centres that only take messages or put calls through. RED has allowed us to take bookings... Company reply:You have provided us with detailed but easy to understand... Andrew - Slough
Submitted: 2 months 1 day ago
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I talked to my clients who are all different age groups and they all tell me how polite and professional the staff at RED are. They answer all the client's questions,... Company reply:Thank you for the great feedback David! The staff here at RED... David - Folkestone
Submitted: 9 months 3 weeks ago
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The best thing for us is that we receive emails straight away so we can action them without delay. It is also good to have the back up RED offers when we are not in the... Karen - Hockley
Submitted: 1 year 4 days ago
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The best thing about RED is the simplicity, it is so easy to get going. The girls add a professional touch to my business that I would not have otherwise. I deal with a... Louise - Bridgenorth
Submitted: 1 year 1 month ago
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My clients are always telling me how professional and polite and friendly my calls are answered, no one has ever complained. I have recommended RED to companies like mine... Company reply:Thank you for your wonderful compliments Justin. Our PAs here... Justin - Bromsgrove
Submitted: 1 year 1 month ago
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RED provides a very professional service and my clients are very happy. The messages are sent through promptly and are always clear. They always do whatever we have asked... Company reply:Jacqui, thank you for your kind comments, we recognise that... Jacqui - Frome
Submitted: 1 year 1 month ago
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The quality of the messages taken by RED is great, where I live are some villages with some quite unusual names, this has caused a problem for other telephone answering... Company reply:Thank you for your great feedback Debbie. We at RED understand... Debbie - Norfolk
Submitted: 1 year 2 months ago
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The service ticks along very nicely for us. It is very helpful that the girls filter out all of the sales calls for us. All of the messages we get from you are correct. I... Company reply:Thank you Emma. We at RED are so pleased that we are able to... Emma - Teddington
Submitted: 1 year 2 months ago
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Red are very efficient, I am more than happy. Everything runs like clockwork. Company reply:We at RED are very pleased to hear that we are providing you... Lily - Bury St Edmonds
Submitted: 1 year 2 months ago
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