How do I get the most out of my call answering service?


We are your Virtual Staff.  Keeping us up-to-date will ensure the best quality service.

Keep us up-to-date

RED’s ability to represent your business and to provide top-quality customer service is dependent on us knowing:

  • Employees joining or leaving your company
  • Internal restructures, promotions etc
  • Employee daily or weekly whereabouts (leave, illness, appointments)
  • Change of telephone numbers or email addresses
  • New products, recalls or changes to existing products
  • New services or changes to existing services