Customer Service 01273 741400

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We Take & Make Your Calls...

Unlike large call centres, RED works hard to understand your business. We prefer to be considered partners, giving you feedback on how to take best advantage of our service. Our focus is on the Quality of the service we provide and the value we add.

Choose The Service That's Right For Your Business

Telephone Answering

Includes

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Having a reliable Telephone Answering service supporting your business enables you to concentrate on growing your business without the worry and expense of taking on additional staff.

Live Web Chat

Includes

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Live Web Chat is a faster, friendlier and more profitable way to engage with your customers online by combining amazing software with the support and knowledge of real people to ensure that no chat goes unanswered.

Virtual Office Address

Includes

A Virtual Office Address is a fantastic and cost effective alternative to hiring a physical office by providing your business with the image you would want, for only a fraction of the cost.

Telephone Answering

Letting RED be your switchboard will invariably make your staff more efficient and productive by reducing the interruptions.

Customer Management

RED helps you offer a first-class Customer Service experience to all your clients and potential clients. Your PA can schedule appointments in your diary, update your CRM system with new customer information, send emails on your behalf and process orders and payments.

Telemarketing

RED’s small Marketing Team is formed of people who are experts at building rapport. Getting to know you, your customers and your target audience is at the heart of what we do.

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Customer Care

RED’s Customer Care Programme aids your business in a number of ways and is carefully structured to get the best results.

Telephone Answering &
Virtual Office Services

Unlike large call centres, RED works hard to understand your business. We prefer to be considered partners – we’ll give you feedback on how to take best advantage of our service – rather than just another service provider. Our focus is on the Quality of the service we provide and the value we add.

RED will help cut your costs and help you grow your business – it’s as simple as that!

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About Us

Founded by Karen and Denis Thurley, RED has been offering a complete range of Business Support Services to its clients locally and nationally since 2005. Our clients, from small one-person businesses to large multi-site organisations, all benefit from the attention to detail given by our Team of professional PAs and Marketing Experts.

Get in touch today!

If you have any questions or would like any general information please don’t hesitate to contact us and we will be more than pleased to help in any way we can.

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Find out if CSnotepad is right for your business...

Fill in your details and one of our friendly team will get in touch to see how we can help.

By clicking Get in touch you hereby agree to your details being held by Call Solution Ltd (trading as CSnotepad) for the purposes of contacting you via email and/or telephone regarding the services it provides.

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